FAQ

Helps new and existing users quickly find answers to common questions.

iTeller is a financial services provider specializing in OTC exchange and seamless financial transactions between traditional and digital assets. We operate under strict regulatory oversight in Australia and the UK.

To start using iTeller, simply create an account on our platform, complete the KYC process, and download our app from the app store if you prefer mobile access.

We offer a wide range of services including crypto OTC trading, fiat integration, and direct trading access. Our platform supports both spot and derivatives trading tailored to individual and institutional clients.

Our platform is built with robust security measures including advanced encryption and compliance with international financial standards to ensure safe and secure transactions.

Yes, iTeller bridges traditional and digital finance, allowing direct cryptocurrency transactions with fiat currencies, simplifying entry into the cryptocurrency market.

Our fees are competitive and transparent. Please refer to our Fees section for a detailed breakdown of trading and transaction fees.

Our Support team is readily available. You can contact us through our website's contact form, live chat, or by submitting a helpdesk ticket. We are committed to providing timely and helpful responses.

Yes, our Educational Hub offers resources on security tips, investment tips, fintech trends, and much more to help you stay informed and make educated decisions.

Subscribe to our Newsletter to receive regular updates, insights, and promotional offers directly to your email. Also, check our Announcements section regularly.

Find out how to join our Referral Program, invite friends, and earn rewards, enhancing your trading experience and benefits with iTeller.

iTeller Pty Ltd operates within a regulated framework, maintaining registrations and licenses across multiple jurisdictions to ensure compliance with international financial standards. In Australia, we are registered with AUSTRAC under registration number 100791220 and adhere to regulatory standards set by ASIC. Additionally, iTeller Pty Ltd is licensed as a financial broker in the UK, reflecting our commitment to providing secure and regulated financial services to our clients globally.

All content on this website is provided for illustrative purposes and general information only, and should not be construed as financial advice. iTeller Pty Ltd does not consider your investment objectives, financial situation, or specific needs. Before making any decisions regarding the acquisition or disposal of any digital asset, you should assess the information provided in relation to your personal objectives, financial situation, and needs. Investing in digital assets involves risks, and there is the potential to lose your investment. Past performance of digital assets is not a reliable indicator of their future performance

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